In Kosovo enterprises, the usage of CAD systems are limited, in the beginning as a result of higher prices of hardware and software equipment and afterwards as a result of the war events that Kosovo and their economy passed. This paper reports the results and conclusions drawn from a questionnaire survey concerning the use and implementation of computer-aided design (CAD) in the Kosovo furniture industry.
It was regarded as important to find out what impacts implementation has on the usage of CAD and whether companies in the furniture industry think the use of CAD could improve their product development. Less than half of all product-developing companies in the Kosovo furniture industry are using CAD today. The study found that the following factors are involved in successful implementation: management support, realistic budgeting, selection of system and effective, company-specific training. Most CAD users are satisfied with their system and think that it fulfills their needs. Many of the difficulties referred to by respondents can be related to the implementation phase, and they could be avoided. In general, the furniture industry considers that CAD improves their product development work.