MATHEMATICAL MODELLING OF SOCIO-ECONOMIC PROCESSES AND SYSTEMS
Maritime industry is characterized by highly globalized structure and operations. Shipping companies apply various approaches for inter-industry cooperation and information exchange. Operational efficiency is strongly enhanced by improved communication and cooperation by all stakeholders and partners. The present article outlines the benefits of business process modeling approach to maritime operations. A conceptual model is proposed, identifying the main processes and benefits for efficient information exchange and cooperation between shipping companies.