Abstract

The aim of the article is to present how an organization can achieve the appropriate level of development based on the implemented quality management system in accordance with the requirements of the ISO 9001 standard based on selected areas and what significance it has in ensuring the safety of its operation. The first chapter talks about the advantages for the organization resulting from having an implemented standard in the implementation of customer orientation. The next chapter presents the advantages of the organization resulting from building trust and credibility in the implementation of the requirements of the standard, the third chapter shows how the competences of top management influence the building of the position and development of the entire organization. This article aims to present several selected areas of application of the standard and to find the answer whether, in times of many threats and unpredictability of changes in the organization’s environment, the ISO 9001 standard is a sufficient tool allowing for the safe development of the organization.