SOCIETY & ”INDUSTRY 4.0”
ADMINISTRATIVE PROCESS MODELING: AN INTRODUCTION TO ADMINISTRATIVE SERVICES AND PROCEDURES
- 1 Department of Electrical Power Engineering, Technical University of Sofia, Bulgaria
The state administration is a part of every government and it is responsible for the implementation of certain administrative, legal and regulatory functions. An effective functioning of the state administration eases the functioning of the citizens and the business and therefore the processing in it is approached as a business process. There are certain similarities and respective differences between a business and an administrative process. In this paper an introduction into the problem is made.