Table of Contents


    • Innovative economy: Trends and evaluation of the effectiveness of innovative processes

      pg(s) 87-89

      In scientific view, an innovative economy is an economy that is based on knowledge, new achievements in science, technology and highly intellectual capital. The article defines the main components of the innovative economy, each of which reaches a competitive level according to international criteria: first of all, it is innovative potential; institutional innovation system; innovative infrastructure and highly organized forms of interaction of economic entities, including innovation centers, technoparks, technopolises, clusters, venture business and others; favorable environment for human capital growth. In the course of the study, we have given scientific credence to the indicators of innovative development of economy, criteria and indicators for assessing innovative nature of production, innovation activity at the levels of enterprises, organizations, territories, as well as indicators of innovation commitment of economy and the effectiveness of innovative processes.

    • Regularity in innovation and planned aging

      pg(s) 90-93

      Technological development and its consequences, in the form of innovative aging of products and processes, lead to producers’ attitude towards searching for ways and means of improving and changing their parameters. The trend of changing the parameters of innovative products and processes as a result of their rapid innovation aging has already formed a new alternative concept for innovation development. It also puts new requirements both on the consumer nature of innovative products and on the methods, approaches and ways of their production and consumption. The main directions that provide an effective way out of the constraints imposed by rapid innovation aging to create competitive innovative products are being actively applied by many companies in automotive and electronics. This new approach, quickly adopted by manufacturers, is already showing its advantages in the practice of many industrial companies. The purpose of this article is to explore this process and define the main directions of its alternative and development. In essence, this means shortening the life cycle of products and reducing their resource use.


    • Organization of the management system for efficiency of use of investment potential at industrial enterprises

      pg(s) 94-96

      The possibilities of using the investment potential of industrial enterprises are investigated. The expediency of formation of investment potential of industrial enterprises is substantiated. The methods and procedure for assessing the effectiveness of the investment potential of the enterprise are analyzed. The organization of the system for managing the efficiency of the investment potential of an industrial enterprise is proposed.

    • CRM systems – from theory to practice

      pg(s) 97-100

      CRM Systems (Customer Relationship Management) – Customer Relationship Management Systems. The success of any company is determined by customers, their satisfaction with the company’s products, their satisfaction with access to them and their willingness to return to the company. That’s why every company has to give its customers the appropriate attention and time. However, this can be very difficult in practice.
      In fact, customer relationship management often involves lengthy searches for appointment notes, important customer information, and relevant documents. Therefore, this is an inefficient, costly and, in many, unnecessary way of working.
      There are software solutions that not only save companies a lot of time, but also help them improve and streamline their customer communications. These solutions are referred to as CRM (Customer Relationship Management) – customer relationship management systems or otherwise customer systems. These systems are no longer hot news anymore, but they have recently gained enormous interest from both users and suppliers. To put it simply, more and more businesses have already recognized that keeping a customer is cheaper than looking for new ones that are not yet disappointed. At the same time, more and more software vendors have noticed that their customers are increasingly taking care of marketing and looking for the right tools for it.
      At present, companies are increasingly focused on building, developing and effectively managing their relationships with their customers. One of the reasons for the increased focus on quality customer satisfaction was the change in the competitive environment in the 1990s and the impact of information technology development. The advent of the Internet has been strengthened by the ubiquity of competition.
      One of the most effective ways a business can differentiate itself from a competition is a perfect understanding of individual customers and their needs, a personal approach and an excellent level of service. However, if a company has hundreds, thousands or millions of customers, it is impossible under normal conditions to know each other’s wishes, needs and preferences. And that is why CRM systems have been developed that, when properly applied, enable a large number of individual customers to understand, tailor their offerings to their needs and wishes, and know and manage their value for society. In summary, simply automating business processes, such as logistics or human resource management, comes with the automation of customer contact.

    • Building an interpretive structural model for factors defining co-participation level in an Industry 4.0 environment

      pg(s) 101-104

      This publication addresses the factors that support the process of developing an individual approach to customers, which is one of the main tasks of the so-called Fourth Industrial Revolution or Industry 4.0. The emphasis is on the study of the interrelationships and the interaction between these factors and their integration in a structured way, with the help of the so-called Interpretive Structural Modeling (ISM) to help integrate them into a comprehensive conceptual framework that represents producer-customer interactions under Industry 4.0 conditions and, as a result, increase the efficiency of the process of creating value according to the individual requirements and expectations of the customer.

    • Increasing and justification of demand for the modernization of agricultural machinery

      pg(s) 105-114

      The paper presents a technical and economic background to the need for modernization of modern tractors and combines. The presented method allows forecasting the demand for modernization of equipment. It allows to develop the program of action to improve the quality of machines, assess their real potential, develop of strategic and operational planning for the development of modernization, organize activities of the technical service. This article proposes a method for determining the demand for modernization of agricultural machinery in technical, repair and technical enterprises, based on the analysis of statistical and expert data characterizing their influence on the demand for research. It is justified that repair company must confidently organize an active advertising campaign to promote modernized machines to the market.

    • Elastic and static characteristics of innovative balistic boron carbide ceramic articles

      pg(s) 108-110

      Boron carbide ceramic products are made using an innovative technology and their elastic and static properties are tested. The products are of different shape and thickness and can be user to build the front layer of macro dispersal ceramic-polymer modular systems for individual protection and for armoring of military land and air mobile and stationary objects.

    • Limitations to suspension performance in a two-degree-of-freedom car active suspension

      pg(s) 111-114

      It is often assumed that if practical difficulties are neglected, active systems could produce in principle arbitrary ideal behavior. This paper presents the factorization approach that is taken to derive limitations of achievable frequency responses for active vehicle suspension systems in terms of invariant frequency points and restricted rate of decay at high frequencies. The factorization approach enables us to determine complete sets of such constraints on various transfer functions from the load and road disturbance inputs for typical choices of measured outputs and then choose the “most advantageous” vector of the measurements from the point of view of the widest class of the achievable frequency responses. Using a simple linear two degree-of-freedom car suspension system model it will be shown that even using complete state feedback and in the case of in which the system is controllable in the control theory sense, there still are limitations to suspension performance in the fully active state.


    • Membrane distillation using solar energy – membrane modification

      pg(s) 115-117

      The desalination is an important technological process applied not only to obtain drinking water, but also for wastewater treatment from e.g. dyes, textile and mining industry. In this process, membrane processes such as reverse osmosis, pervaporation, electrodialysis and membrane distillation are quite commonly used. This work focuses on membrane distillation. The research was carried out in order to produce membranes absorbing solar radiation, to use this energy in the distillation process. Membranes were produced using the phase inversion method from polysulfone polymer at various proportions of ingredients to select the optimal blend composition. The fabricated membranes were investigated to assess wettability, maximum pore size and execute preliminary tests of the membrane distillation process.

    • Study of the power interaction of a movable block composed of two boring tools with the elements of the technological system

      pg(s) 118-126

      SYSTEMIn the paper is analyzed the dynamics of a movable block, consist of two boring tool with oppositely positioned cutting inserts, applied as a cutting part of tools for combined machining of deep holes by cutting and surface plastic deformation. Tribo-mechanical and force dependencies were derived, connecting the geometry of the cutting inserts and the friction forces in the contact surfaces of the block with its working capacity.