The conception “Balanced Scorecard” – tool for strategic management of higher education institutions

  • 1 Faculty of Manufacturing Engineering and Technologies, Department of Technology of Machine tools and Manufacturing, Technical University of Varna, Varna, Bulgaria


The paper deals with the conception of Balanced Scorecard (BSC) as an innovation strategic management system, which appears to be a superstructure of the Quality Management Systems and provides for the assessment of the basic processes in an organization. The BSC methodology and its relationship with the ISO 9001 requirements is presented and on this basis, an innovation strategy map serving the purposes of a university development has been developed.



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