THEORETICAL PROBLEMS IN INNOVATIONS
Challenges in measuring the impact of non-technological (organizational) innovations in the enterprise
Many innovations are with a non-technological origin, concerning innovations in the organizational structure, management, corporate design and social sphere. They do not stem from technological discovery or improvement, but lead to complete or partial changes in the enterprise. The purpose of this article is not only to derive a general definition of organizational innovation, but also to explore the challenges in measuring the impact of this type of innovation. Non-technological or purely organizational innovations in the enterprise are relatively well studied, though they are often closely linked with changes in the products, services or processes of their creation. Difficulties in the research regarding the impact of organizational innovation evolve both from the diversity and type of each organization, but also from the insufficiently studied to define the clear distinction between technological and non-technological, in particular organizational innovations.