MATHEMATICAL MODELLING OF SOCIO-ECONOMIC PROCESSES AND SYSTEMS
RISK-ORIENTED APPROACH IN QUALITY MANAGEMENT
- 1 Institute of Computer Sciences and Technologies, Peter the Great St. Petersburg Polytechnic University, St. Petersburg, Russia
- 2 Institute of Humanities, Peter the Great St. Petersburg Polytechnic University, St. Petersburg, Russia
- 3 Institute for complementary education, Peter the Great St. Petersburg Polytechnic University, St. Petersburg, Russia
In free market conditions the successful operation of enterprises is impossible, if requirements to the product quality are not improved. The article describes the necessity in creation of Quality management system, and specifics of risk-oriented approach in quality management are considered. The selection of methods for assessment of risks is justified, and recommendations on application of these methods during organizational activities’ monitoring are formulated. It is shown that the implementation of risk management is aimed on the achievement of qualitative results and the enhancement of enterprise’ competitiveness.