BUSINESS
Study of the Locus of Control in a Gaming Equipment and Repair Company
- 1 Bulgarian Academy of Sciences, Sofia, Bulgaria
Abstract
Locus of control is a construct used to explore and analyze individual’s personality traits in various environments. It is related to how people perceive responsibility for events in their lives and in а professional context. The present study investigates the manifestation and distribution of internal and external locus of control among technicians and engineers employed in a private company specializing in the repair and maintenance of gaming equipment. Locus of control, conceptualized as a stable psychological orientation reflecting individuals’ beliefs about the degree to which they can influence outcomes in their professional environment, is a key determinant of work behavior, motivation, and organizational adaptability. Using a structured survey based on a validated psychological scale, data were collected from employees occupying various technical and engineering positions. The results demonstrate a prevailing tendency toward an internal locus of control, suggesting that most participants perceive work-related outcomes as contingent on their own skills, efforts, and decisions. Statistical analysis reveals that a stronger internal orientation is positively associated with heightened personal responsibility, proactive problemsolving, and greater commitment to assigned tasks. Conversely, respondents with a more external locus of control report lower levels of autonomy and a higher reliance on external factors such as luck, organizational constraints, or management decisions. The findings underscore the importance of locus of control as a psychological resource that contributes to employee effectiveness, motivation, and resilience in dynamic technical work environments. The study highlights the practical implications for human resource management, including the potential benefits of fostering internal control orientations through targeted training, supportive leadership practices, and organizational policies aimed at enhancing employee empowerment.
Keywords
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