SOCIETY & ”INDUSTRY 4.0”

Artificial intelligence in learning and development: transofrming corporate learning

  • 1 University of Sofia – Sofia, Bulgaria

Abstract

Artificial Intelligence (AI) is rapidly transforming Learning and Development (L&D) by enabling personalized learning experiences, accelerating content creation, improving multilingual delivery, and supporting data-driven decision-making. While current adoption predominantly focuses on content production efficiency, the strategic use of AI for workforce development and skills management remains underdeveloped. This paper examines the role of AI-based training solutions in corporate learning ecosystems, drawing on recent industry research and insights from qualitative interviews with three learning and development experts. The study discusses opportunities, implementation challenges, ethical considerations, and the emerging shift toward AI-native learning platforms. Recommendations for future implementation and research are provided.

Keywords

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