International Scientific Journals
of Scientific Technical Union of Mechanical Engineering "Industry 4.0"

The postal services market is facing big challenges, both on global and national level. Besides e-substitution, a liberalization of the postal market contributes to the greater extent to this phenomenon. The purpose of this paper is to examine a state of the postal market in Serbia and main developments, considering a trend in the number of postal operators, number of services, service diversification, relation between letter and parcel market, etc.