International Scientific Journals
of Scientific Technical Union of Mechanical Engineering "Industry 4.0"

This article is devoted to the analysis of documents containing requirements and underlying the development of educational programs, their structures, methods and tools that facilitate the automated processing of data contained in documents and the ability to make decisions using the results obtained. In the content plan, the task is to identify patterns between a given list of educational standards with possible types of professional activity in the IT field and key technologies using automation of data processing tools.

This paper analyses the loyalty of consumers of the university services (i.e., university students). If students are not only interested in receiving a degree, but also proud of the university, recognizing their social responsibility for it, being ready to lead an active life within the university, then the university gets an advantage among its competitors. This study investigates the loyalty of students with regards to the USATU. The main method of investigation was a questionnaire for students. The results of the research can be used by universities when they offer their services on the market