Evaluation of the learning success in the implementation phase of Extended Reality

  • 1 FH JOANNEUM, Kapfenberg, Austria


Extended Reality (XR) stands as a hypernym for Augmented Reality (AR), Mixed Reality (MR) and Virtual Reality (VR) technologies and represents an increasingly important Industry 4.0 technology rank. XR technologies are enriching or replacing the environment with digital information. This introduces new possibilities for learning, collaboration, product presentation or other fields of application in companies. Various meta- and individual studies prove a positive influence of XR elements on learning success. However, the appraisal of results must be made with caution since no standard is currently available to measure learning success. This paper contributes to this situation by providing a framework to perform a generic measurement of learning success when using XR. The developed framework follows the 4-level evaluation model according to Kirckpatrick focussing on response, learn, apply, and benefit to the organization and is further developed meeting the specific requirements of XR training. The developed framework adresses two dimensions: the evaluation of the short term as well as the long-term training success. Furthermore, the paper gives insights in the practical validation of the framework done by an industrial company using a VR Training within the onboarding process. The framework is intended to help organizations to systematically assess the learning success of XR-supported training compared to traditional paper-based training.



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