Case study application of a strategic complexity management framework for complex industrial systems

  • 1 University of Lincoln


A strategic decision-making tool to generate holistic strategic complexity management strategies for complex engineered systems (SCM) is applied to a real-world case of an industrial manufacturing system at a European health & beauty manufacturer. The case study has the the goal to test and discuss the practical applicability of the SCM framework. As a first step, the SCM basic structure, the applied complexity dimensions in the form of structural, dynamic, and environmental complexity are demonstrated. In a second step, th e framework’s strategic capabilities are theoretically demonstrated based on a set of generic norm strategies. In a third step the results of the SCM appli – cation on the described case is described, results and learnings are identified and discussed. As a final step, a short outlook for further research is provided.



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