BUSINESS
Contemporary challenges to quality management in the context of the competitiveness of industrial enterprises
- 1 Technical University of Sofia, Branch Plovdiv, Bulgaria
Abstract
Quality management is an often-overlooked business factor that represents a strategic pillar for industrial enterprises that aim to strengthen their competitiveness in the national and global markets. This paper examines the contemporary challenges faced by quality management systems in industrial settings, considering digital transformation and integration with Industry 4.0. Key impediments and opportunities are identified, and recommendations for enhancing quality practices are proposed.
Keywords
References
- Chiarini A.,An C.,(2023) Integrating ISO 9001 and Industry 4.0. An implementation guideline and PDCA model for manufacturing sector
- Chukalov K., Sabi S., (2023) Quality management system - ISO 9001 in the context of Industry 4.0, International scientific journal "Industry 4.0".
- Filipishyna, Liliya & Patuk, Serhii & Klenin, Oleg. (2025). STRATEGIC MANAGEMENT OF INNOVATIVE DEVELOPMENT OF AN INDUSTRIAL ENTERPRISE. Baltic Journal of Economic Studies. 11. 269-275. 10.30525/2256- 0742/2025-11-4-269-275.
- Georgiev, Svetoslav & Georgiev, Emil. (2015). Motivational factors for the adoption of ISO 9001 standards in Eastern Europe: the case of Bulgaria. Journal of Industrial Engineering and Management. 8. 10.3926/jiem.1355.
- Gomaa, Attia. (2025). Quality Management Excellence in the Era of Industry 4.0 (Quality 4.0): A Comprehensive Review, Gap Analysis, and Strategic Framework. 2. 18-40. 10.5281/zenodo.16787620.
- https://bds-bg.org/bg/ - opened on 19.12.2025
- https://opcompetitiveness.bg/ - opened on 19.12.2025
- https://pkip.egov.bg/wps/portal/program-pkip/procedures/open - opened on 19.12.2025
- https://reform-support.ec.europa.eu/what-we-do/ - opened on 19.12.2025
- https://www.reagent.co.uk/blog/what-are-the-7-principles-of-iso-9001/
- https://www.tuv-nord.com/bg/bg/services/system-certification/ - opened on 19.12.2025
- Liu, HC., Liu, R., Gu, X. et al. (2023) From total quality management to Quality 4.0: A systematic literature review and future research agenda. Front. Eng. Manag. 10, 191–205. https://doi.org/10.1007/s42524-022-0243-z
- Panteleeva, I. (2021) ―The nature of the industrial enterprise,‖ Production–operation management. The chosen aspects. Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu. doi: 10.18559/978-83-8211-059-3/01.
- Pysarenko, Volodymyr & Kriuchko, Lesia & Ostapenko, Tetiana & Kubetska, Olga. (2025). Marketing Strategy Development in the Management of Industrial Enterprise Competitiveness. Economics Ecology Socium. 9. 96-108. 10.61954/2616-7107/2025.9.2-7.
- Ranjith Kumar, R., Ganesh, L. S., & Rajendran, C. (2022). Quality 4.0–a review of and framework for quality management in the digital era. International Journal of Quality & Reliability Management, 39(6), 1385-1411. https://doi.org/10.1108/IJQRM-05- 2021-0150
- Sepeta, Vira. (2021). EVALUATION OF THE LEVEL OF THE COMPETITIVENESS AND LABOR POTENTIAL OF INDUSTRIAL ENTERPRISES BY MEANS OF THE INTEGRAL INDICATOR. Green, Blue and Digital Economy Journal. 2. 82-89. 10.30525/2661-5169/2021-1-12.
- "Stefanova R., Dimova A., (2019), The Quality Management System as a Factor for the Competitiveness of the Bulgarian Pharmaceutical Manufacturers, Health Economics & Management, vol. 1"
- Veleva N., (2020), Introduction of Industry 4.0 in Industrial Enterprises: Problems and Challenges, International scientific journal "Industry 4.0".